Question 1

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. During this annual maintenance visit, our technicians will inspect all components, lubricate moving parts, test safety features, and make any necessary adjustments. Regular maintenance can extend the life of your door by years and help prevent costly emergency repairs. If you use your garage door heavily (opening and closing it more than 4-5 times daily), you may benefit from twice-yearly maintenance.

Question 2

What should I do if my garage door won't open or close?

Accepted Answer

First, check the obvious: make sure the opener is plugged in and the remote batteries aren't dead. Next, check if something is blocking the safety sensors at the bottom of the door tracks—even dust or cobwebs can interfere with them. Try using the wall button instead of the remote. If the door still won't work, look for any visible obstructions in the tracks or damage to the springs and cables. If you can't identify the problem or if you see broken springs or cables, don't attempt to force the door—call a professional. Attempting repairs on high-tension components like springs can be extremely dangerous.

Question 3

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on several factors. Removing the old door, if present, usually takes about an hour. Installing a new single-car door takes approximately 2-3 hours, while a double-car door may take 3-4 hours. If you're also installing a new opener, add another 1-2 hours. Custom doors or those requiring special modifications may take longer. Our technicians work efficiently while ensuring everything is installed correctly and safely. We'll provide you with a more accurate time estimate after assessing your specific situation during your free consultation.

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